Not Knowing Your Internet Needs
Whether you will be needing the Internet to run a business or for doing school assignments, you simply can’t decide on an ISP until you have taken your needs into consideration. While you can get away with a slow Internet connection for occasional Web surfing, you can’t afford to settle for dialup service if what your business needs is fast and reliable Internet access. Remember, you can’t easily replace your ISP once you have signed up, so if you don’t want your business to suffer and struggle with slow Web access, always keep your basic Internet needs in mind before selecting an ISP.
Not Researching about Customer Service
Excellent customer service can usually cover a multitude of sins. Sometimes, even if the main service offered by an ISP is not really that good, customers remain loyal to them because the company treats them well. Now, you wouldn’t want to settle for poor Internet service, but what you should avoid like the plaque is bad customer service. You would rather have very slow Internet connection than be provided with poor response from customer service representatives. Before signing up, do your homework first and ask friends and colleagues about their experiences with their current ISPs. You will probably hear a couple of horror stories of terrible customer service. Use the information you gather to make sure you end up with an ISP that offers unequaled customer service.
Not Reading the Fine Print
The majority of ISPs today often have usage policies that they usually hide in small print or present in language or jargon that are vague to most users. If you are not careful, you may end up signing up with an ISP that will put a limit to your Internet usage without you knowing it. Not all ISPs do this, but to be sure, always check if there are any hidden terms and conditions you need to be aware of.
Settling for the First ISP You Find
This is a very common error made by most consumers regardless of what product or service is involved. For many consumers, the reason for settling for any ISP is to save time and money. In their effort to save money, some users tend to settle for cheap deals. They regret the decision in the end after finding out their ISP of choice is unable to meet their needs. The lesson you should learn from these users is to never go for the first ISP you find, but take time to research and do some comparison shopping.
Not Taking Advantage of Comparison Sites
With the availability of many comparison sites today, it would be a crucial mistake to not to take advantage of them. Depending on where you live, there may be several ISPs offering unlimited broadband plans and other plans you can choose from. There is no need to use comparison sites if you are only choosing between two to three ISPs. However, if you are talking about multiple ISPs, each having its own reputation, it would be a lot easier for you to decide which one to sign up with by using comparison sites.
Dave Carter from comparebroadband.com.au, a website which lets you compare and choose the best unlimited broadband plans as per your requirements.